Frequently Asked Questions (FAQ)
Q: Does Bayer Built sell directly to homeowners?
A: Bayer Built Woodworks is a two-step distributor, selling exclusively to building product retailers so you will have to go through a local dealer to purchase any of our products. To find a Bayer Built dealer near you please click on our Dealer Locator.
Q: Where can I buy Bayer Built Products?
A: To find a Bayer Built Dealer near you, please use our Dealer Locator.
Q: Where can I buy replacement products for my Bayer Built Door (such as hinges, weather strip, etc.)?
A: Any of our dealers will be able to assist you. Please view our Dealer Locator to find a dealer near you.
Q: How can I order products to be delivered to an area outside of the Midwest?
A: Our products are available through more than 1,000 dealers in Iowa, Minnesota, Nebraska, North Dakota, South Dakota, Wisconsin, Wyoming, and Montana. Some of our preferred vendors may have a dealer in your area. Please check out our vendor list list and check their locator for a dealer near you.
Q: Can I purchase Bayer Built stain or paint?
A: Our paint/stain is specifically formulated for our equipment and is not available for purchase.
Q: Can I request color samples or other types of samples (homeowners)?
A: Our dealers offer a wide variety of literature and the tools necessary to aid in product selection.
Q: What is the price of a door or other products listed on the website?
A: For pricing information, please visit a Bayer Built dealers near you.
Q: Can I get an approximate cost on some products?
A: Pricing for our products is dependent on a lot of variables such as product type, if it's pre-finished, etc. For Current pricing, please visit a local dealers near you.
Q: How do I request a quote for Bayer Built products?
A: Any of our dealers will be able to provide a quote for our products. Please visit a Bayer Built dealers near you.
Q: Where is a showroom that I would be able to see Bayer Built Products?
A: To find a Bayer Built Dealer near you, please use our Dealer Locator.
Q: Does Bayer Built Woodworks have a showroom?
A: Yes, Bayer Built Woodworks has a showroom! Our showroom is open during our normal business hours. Contact your nearest Bayer Built dealer and they can assist you in setting up a time with one of our customer service representatives to schedule a visit.
Care & Maintenance
Q: What is the best way to clean sandblasted or etched glass?
A: Dust the frosted glass with a feather duster. Do this at least once per week to minimize the chance of dust accumulating on the glass.
Rinse the fronted glass, using plain water. You can use a water hose, but don't use any pressurized attachments, as they can damage the etching.
Wash the glass, using mild dishwashing liquid and water. A lint-free terry cloth towel is the ideal type of towel to use for this job. Ideally, you will do this once per month.
Spray ammonal-free glass cleaner on a terry cloth towel and wipe the glass. Wipe the glass until the glass cleaner is completely dry to avoid streaking.
Q: Am I able to buy touch up paint or stain to fix some scratches on my door?
A: Yes, but it will need to be purchased through one of our Dealers.
Q: What is the paint code for one of Bayer Built's paint colors so I can buy it in a paint store?
A: Our paint & stain coatings are specifically formulated for our finishing equipment & therefore it is not suitable for field finishing which is why we don't offer it for purchase.
Q: What is the warranty process for your product?
A: Please see our warranty information.
Q: How do I stain and seal a fiberglass door?
A: Please see our Fiberglass and Steel Door Finishing Instructions
Q: Can I sand down and restain a fiberglass door?
A: Please view our finishing instructions.
Q: There's a draft coming from the bottom of my door, how do I fix this?
A: There are two situations that typically cause a draft at the bottom of your door:
1. The first thing to check is your door sweep. The sweep is the rubber seal on the bottom of the door slab. The sweep is intended to make contact against the riser bar of your sill (threshold). If the sweep has noticeably been compromised from daily use, a new one can be sourced from your nearest Bayer Built dealer in order to replace it.
2. If your sweep is still intact, the next thing to check is the riser bar. This is the brown bar within the sill (threshold) that makes contact with the door sweep when the door is closed. If you can see daylight between the riser bar and the door sweep when closed, the riser bar can be adjusted to close those areas. To adjust, gently pry out the round brown caps located within the riser bar and adjust the screws with a screwdriver. The riser bar can be adjusted up or down in order to eliminate drafts or reduce where the sweep may be too tight against the riser bar.
Products & Accessories
Q: Are other sizes of doors available besides the standard sizes?
A: Absolutely. If we don't stock the size you are looking for there's always the option to special order.
Q: What is the difference between frame options?
A: Please see our Frame Options.
Q: Where would I find door hardware?
A: Please see our Dealer Locator.
What are the standard size openings for bi-fold doors?
A: 2-0, 2-6, 3-0, 4-0, 5-0, 6-0.
Q: Are other sizes of sidelites available besides the standard 12" or 14"?
A: These are the sizes that we stock; however, there are many other sizes that are available by special order.
Q: Does Bayer Built create custom door units?
A: Bayer Built can special order more specialized door options and we can cut any stock option to fit a specific height or width. We can get fun and functional chalkboard doors, or perhaps, a more elegant or rustic style is preferred. We have special order French and Louver styles, as well as bifolds and pocket doors. The stocked panel designs and glass options are not the end of Bayer Built Woodworks’' product line, with special orders there are no limits to the style and design possibilities for your home.
Contact any of our local dealers for information on special order.
Q: Are fiberglass doors available in custom sizes?
A: Yes, Bayer Built can special order any door size to fit your needs.
Q: Are there special order color options available for the storm doors?
A: Fiberglass doors are available in 2-8 x 6-8 and 3-0 x 6-8 door sizes, certain panel designs are also available in those same widths in 8' heights. Other fiberglass sizes are available, but the options are fairly limited.
Q: Are the interior wood doors solid wood, solid core, or hollow?
A: The construction of our interior doors will vary by product line. If you are looking for a door to be painted, we offer both solid & hollow core style doors. If you are looking for a stainable door, we offer a variety of species which utilize a solid core construction method. Engineered cores are commonly utilized with these doors to provide improved performance, price and environmental stewardship.
Q: I am a dealer and I forgot my log-in information for Dealer Tools.
A: Please click on "Forgot Username/Password" located at the bottom of the Dealer Tools sign in page. You'll receive an email prompting you to reset your password.
Q: I want to apply for a job position.
A: Please see our Career Opportunities.